Last Updated: 07/16/2025
If your requested session date is unavailable, JAM Media will provide alternative options. If no alternatives are suitable for your schedule, we will issue a full deposit refund.
All cancellations must be submitted via email at contact@canwejam.com or confirmed by text at 305-665-9878.
Cancellation Fees:
A 10-minute grace period is provided for late arrivals. Clients arriving 10-20 minutes late may experience shortened session time to accommodate subsequent bookings, and a $50 late fee will apply.
Clients arriving more than 20 minutes late will be considered a no-show, and 50% of the total session fee will be retained.
JAM Media reserves the right to cancel any session due to uncooperative behavior, hostility, or inappropriate conduct by the client.
Rescheduling requests are accommodated when possible but are not guaranteed. All rescheduling is subject to availability and granted at JAM Media's discretion.
JAM Media is not liable for weather conditions or environmental factors affecting outdoor sessions. We reserve the right to reschedule sessions due to inclement weather, emergencies, or acts of God. Alternative indoor locations or rescheduling will be offered when possible.
Final edited images are delivered digitally within 10 business days of your session date. Rush delivery options are available for an additional fee.
Clients will review and select their preferred images from the session gallery provided. Selection deadlines will be communicated with gallery delivery.
JAM Media retains rights to use session images for promotional, portfolio, and commercial purposes unless otherwise requested. Clients may request private sessions by notifying us at the time of booking to restrict promotional use.
All clients receive full usage rights to their purchased images for personal use. Commercial usage rights can be discussed and licensed separately.
If you have questions, please contact us:
JAM Media
Email: jeremy@canwejam.com
Phone: 832-979-0019
Website: canwejam.com